Case Study · Digital Communication

Pickly: from the ad to the sale in-store

A community that grew by more than 1,700 followers, with direct sales follow-up on incoming messages.

The challenge

Generate demand for electric motorbikes and improve the conversion of incoming messages into real business opportunities.

The strategy

Besides generating demand through content and Meta Ads, we also started stepping directly into the sales follow-up of incoming messages — replying, qualifying and following up interested contacts.

The work carried out

The journey of a message

From the ad to the sale in-store:

01

Ad / content

02

Message

03

Sales reply

04

Follow-up

05

Store visit

06

Sale

Confirmed results

+1,700 Instagram followers

On the very first day Scaleads started directly following some of the sales conversations, Pickly's manager confirmed in a meeting that one of the contacts followed up by message had come into the store and resulted in a sale.

In the same period, a second contact was also identified who, after the conversation was followed up, said they would visit the store to see the model they wanted — with no confirmed sale recorded for this case.

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